A digital bank used an FDCPA mock exam to identify debt collection risks, strengthen controls, improve oversight, and proactively prepare for regulatory scrutiny across its auto-loan servicing portfolio.
Related Service: Regulatory
Chopra to Run Consumer Protection Working Group
The Democratic Attorneys General Association announced that they hired former Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra to lead […]
The New Era of Account Takeover Fraud: What Banks Must Do Now
Account takeover (ATO) fraud has historically been viewed as a predictable fraud typology driven by theft of credentials and largely […]
Summer of Servicemembers: Recapping DOJ’s SCRA Activity
Over the course of this past summer, the United States Department of Justice (DOJ) pursued a steady docket of settlements […]
Debanking: A Compliance Tightrope
On August 7, 2025, President Trump issued Executive Order 14331, “Guaranteeing Fair Banking for All Americans” (EO14331)[1], which directed federal […]
Under New Management: The Trump Administration Reshapes Federal Banking Supervision
With the recent confirmations of Michelle Bowman as Vice Chair for Supervision at the Board of Governors of the Federal […]