Lookback Reviews and Remediation
Asurity Advisors helps organizations plan and execute lookback reviews and remediation initiatives that are structured, risk-based, and aligned with regulatory expectations. We help organizations respond to regulatory matters requiring remediation by delivering solutions that deliver positive consumer outcomes and withstand regulatory scrutiny.
When issues are identified through examinations, audits, internal and third party reviews, or operational events, regulators and stakeholders expect organizations to respond quickly, thoroughly, and with credibility. Lookback reviews and remediations require more than technical accuracy. They demand disciplined execution, clear governance, detailed audit trails, and defensible outcomes. Consumer remediations specifically also typically require extensive regulatory interaction and non-objection.
- Population Identification, Analysis, and Data Validation
- Transaction, Account, and Consumer Impact Assessment
- File Reviews
- Remediation Planning and Execution
- Root Cause Analysis and Stakeholder Communication
Delivering Value: Our approach emphasizes structure, consistency and a defensible action plan:
- Providing strong project management and quality assurance
- Delivering regulator-informed documentation and supporting materials
- Establishing cross-functional coordination with all stakeholders
- Creating clear remediation plan documentation and auditable supporting documentation
- Developing expert data analysis to ensure accurate identification of impacted customers and suggested remediation
- Focusing on sustainable corrective actions to prevent re-occurrence